German
English

Senior Product Researcher (m/f/nb)

Hirschau Zentrale
Munich

Fulltime

Our recipe for success

We are a reliable partner who makes the sourcing of technical supplies as easy and efficient as it gets for customers. We do this with passion and innovativeness, day in day out. Our product range comprises millions of quality items, customer-centric solutions and services, and face-to-face expert advice. We are fully committed to this mission. We see change as a catalyst for opportunities, and supply customers with everything they need to successfully complete their projects. As a family-run business, operating in a sustainable way and building long-term business relationships are paramount to us. We stand for quality and reliability.

The team focuses on the customer. Our aim is to create the best possible user experience on all web applications and we need your support!

Agility, an iterative approach, continuous improvement and open feedback are on our agenda and are practiced by all team members. We work in a matrix organization with specialized product teams at several locations, modern tools and state-of-the-art technologies. You will be part of a diverse team that is open to change, goal-oriented and constantly striving to develop.

Does this setting sound exciting? Then this position could be just right for you!

Your contribution to success

As Senior Product Researcher, you will:

Drive the development and implementation of comprehensive user research strategies in an agile environment
Design and execute various research methods including qualitative studies, quantitative analysis, and A/B testing
Shape product strategy through evidence-based insights from user research, analytics, and A/B test results
Lead experimental design and testing methodologies to validate product hypotheses and measure impact across all product teams
Collaborate with data analysts to design statistically sound experiments and interpret test results
Mentor team members in research best practices, including usability testing, interviews, and experimental design
Identify and prioritize research opportunities across product areas to maximize business impact
Synthesize complex data from multiple sources into clear, actionable insights for stakeholders
Build and maintain a repository of research insights using modern tools like Dovetail

Your success factors

As the ideal candidate, you have:

5+ years experience in product research, preferably in digital products
Advanced degree in Human-Computer Interaction, Psychology, Design Research, or related field
Extensive experience in both qualitative and quantitative research methodologies
Strong background in experimental design and A/B testing methodologies
Proficiency in research and collaboration tools (Dovetail, Miro, Jira, Confluence, Atlas)
Statistical knowledge to design and interpret quantitative studies and A/B tests
Experience integrating research insights into agile product development processes
Track record of influencing product strategy through research findings
Outstanding stakeholder management and presentation skills
Excellent written and verbal communication skills in English and German

Your benefits

We Are a Great Place to Work
Our tolerant and empathic work environment enables you to help shape our company’s future, thereby giving you lots of room for personal development. Our unique company culture was officially recognised by the Great Place to Work institute.

We Improve Your Work-Life Balance
Flexitime and hybrid working arrangements as well as a special leave allowance enable you to organise your workday around your needs. And we care about your children. Our head office in Hirschau operates a child day-care centre that looks after your little ones.

We Communicate at a Peer Level
We are a family-run business. Means friendly interaction is paramount to us. And when it comes to being a trust-based horizontal organisation, around here, we practise what we preach.

We Promote Health
Which is why we offer a variety of services and activities centred around health and fitness. Regular medical checkups are top of the agenda. Moreover, for all those who like to keep fit, there is Conrad Sports Club based at our Hirschau office that provides a range of activities, coaching sessions and even an in-house tennis court. Being healthy isn’t just about exercising, it’s also about a balanced diet. This is why food served in our cafeterias at Hirschau and Wernberg uses local produce and is freshly prepared.

Networking as a part of success
Working in cross-functional teams and with external experts, you will build up a strong network in the e-commerce industry.

Bored? Not with us!
With us, varied tasks and innovative projects ensure a varied and exciting daily work environment in which you can fully develop your skills. You will face new challenges every day and at the same time make a significant contribution to the success of the company.