German
English

Process Manager / Operations Manager (m/f/nb) Marketplace Operations

Conrad Electronic SE
Hirschau Zentrale

Fulltime

Our recipe for success

We are a reliable partner who makes the sourcing of technical supplies as easy and efficient as it gets for customers. We do this with passion and innovativeness, day in day out. Our product range comprises millions of quality items, customer-centric solutions and services, and face-to-face expert advice. We are fully committed to this mission. We see change as a catalyst for opportunities, and supply customers with everything they need to successfully complete their projects. As a family-run business, operating in a sustainable way and building long-term business relationships are paramount to us. We stand for quality and reliability.

The Marketplace plays a central role on our way to becoming Europe's leading B2B sourcing platform. This is where the strategic approaches are utilized for our customers, purchasing processes are simplified and Conrad's value proposition is expanded to include core ranges of technical operating supplies and services with the help of many hundreds of partners.
The Marketplaces Operations team forms the central interface to all internal and external development partners, ensures the functionality of the platform through excellent process and project management and implements strategic concepts in concrete marketplace services and functions.

The position is to be filled as a parental leave replacement at the earliest possible date.

Your contribution to success

Creating and driving forward concepts and requirements for the technical departments and our service providers
Creating evaluations, presentations and documentation
Project management and collaboration on Marketplace and platform-related projects (focus: operational optimization and internationalization)
Recording, analyzing and optimizing processes in collaboration with national and international teams
Creation of fault tickets and trouble shooting
Supporting national and international Marketplace employees with questions about processes, Mirakl and e.g. Concentrix

Your success factors

Degree with a focus on economics, business informatics, project/process management or a comparable qualification
Professional experience in a comparable function desirable
Independent, goal- and solution-oriented way of working combined with the ability to work in a team
Affinity for numbers and process analysis
Very good knowledge of German and English

Your benefits

We Are a Great Place to Work
Our tolerant and empathic work environment enables you to help shape our company’s future, thereby giving you lots of room for personal development. Our unique company culture was officially recognised by the Great Place to Work institute.

We Improve Your Work-Life Balance
Flexitime and hybrid working arrangements as well as a special leave allowance enable you to organise your workday around your needs. And we care about your children. Our head office in Hirschau operates a child day-care centre that looks after your little ones.

We Communicate at a Peer Level
We are a family-run business. Means friendly interaction is paramount to us. And when it comes to being a trust-based horizontal organisation, around here, we practise what we preach.

We Promote Health
Which is why we offer a variety of services and activities centred around health and fitness. Regular medical checkups are top of the agenda. Moreover, for all those who like to keep fit, there is Conrad Sports Club based at our Hirschau office that provides a range of activities, coaching sessions and even an in-house tennis court. Being healthy isn’t just about exercising, it’s also about a balanced diet. This is why food served in our cafeterias at Hirschau and Wernberg uses local produce and is freshly prepared.

Key pillar for the strategic future of Conrad
We are currently undergoing an exciting transformation to become the leading B2B sourcing platform for technical requirements. Your unique opportunity to actively participate in the process of a sourcing platform.

Networking as a part of success
Working in cross-functional teams and with external experts, you will build up a strong network in the e-commerce industry.