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Head of Product Analytics and Platform (m/f/nb)

  • Conrad Electronic SE
  • Hirschau Zentrale
  • Munich
Head of Product Analytics and Platform (m/f/nb), 1. image

Our recipe for success

We are a reliable partner who makes the sourcing of technical supplies as easy and efficient as it gets for customers. We do this with passion and innovativeness, day in day out. Our product range comprises millions of quality items, customer-centric solutions and services, and face-to-face expert advice. We are fully committed to this mission. We see change as a catalyst for opportunities, and supply customers with everything they need to successfully complete their projects. As a family-run business, operating in a sustainable way and building long-term business relationships are paramount to us. We stand for quality and reliability.
 
In this strategic and hands-on leadership role, you will build and spearhead the product analytics function and lead our platform product teams. This involves defining the vision and operational framework, but also personally conducting and guiding sophisticated analyses to measure product performance, deeply understand user behavior, and pinpoint growth opportunities across our digital ecosystem. You will be a key partner to product leadership, leveraging your own analytical expertise and your team's insights to guide impactful decisions that enhance our platform, delight our users, and drive business success.

Your contribution to success

  • Establish and scale a high-performing product analytics team. Define the team's vision, mission, and operational model, fostering a culture of analytical rigor, curiosity, and impact
  • Develop and execute a comprehensive product analytics strategy that aligns with Conrad's overall product and business objectives. This includes defining key metrics (OKRs, KPIs) in partnership with product teams for various domains (e.g., e-commerce funnels, platform service adoption, marketplace dynamics)
  • Develop and champion a compelling product vision and strategic roadmap for our core platform services, aligning with Conrad's overall business objectives and company strategy
  • Act as the key interface between platform teams and other product teams (e.g., customer-facing experiences, seller solutions), ensuring seamless integration and alignment of priorities
  • Oversee the generation of deep-dive analyses, reports, and dashboards that uncover user behavior patterns, identify pain points and opportunities, and measure the impact of product initiatives. Translate complex data into clear, actionable recommendations for product strategy and roadmaps
  • Collaborate with data engineering to define data requirements, ensure data quality and integrity, and promote the accessibility and usability of product data and analytics tools

Your success factors

  • 8+ years of experience as a Product or Data Analyst in a dynamic environment, including a  minimum 3 years leading teams - ideally with a broad mission scope or multiple stakeholders. Experience in (Technical) Product Management is a plus
  • Degree in a quantitative field e.g. computer science, physics, mathematics, engineering
  • Strong proficiency in quantitative analysis, statistical methods, A/B testing design and interpretation, and data mining techniques. Expertise with analytics and visualization tools (e.g., Google Analytics, Looker, Looker Studio, Power BI, Mixpanel, Amplitude) and data querying languages (e.g., SQL)
  • Highly passionate about data, with creative problem-solving abilities and a keen eye for detail
  • Adept at translating complex data into clear, concise, and compelling narratives and actionable insights for both technical and non-technical audiences
  • Solid understanding of data warehousing, data pipelines, and event tracking. Familiarity with product development processes
  • Proactive in identifying challenges and opportunities through data, with a curious mindset and a drive for continuous improvement in analytics practices
  • Fluent in English; German language skills are a significant advantage

Your benefits

We Are a Great Place to Work
Our tolerant and empathic work environment enables you to help shape our company’s future, thereby giving you lots of room for personal development. Our unique company culture was officially recognised by the Great Place to Work institute.

We Improve Your Work-Life Balance
Flexitime and hybrid working arrangements as well as a special leave allowance enable you to organise your workday around your needs. And we care about your children. Our head office in Hirschau operates a child day-care centre that looks after your little ones.

We Communicate at a Peer Level
We are a family-run business. Means friendly interaction is paramount to us. And when it comes to being a trust-based horizontal organisation, around here, we practise what we preach.

We Promote Health
Which is why we offer a variety of services and activities centred around health and fitness. Regular medical checkups are top of the agenda. Moreover, for all those who like to keep fit, there is Conrad Sports Club based at our Hirschau office that provides a range of activities, coaching sessions and even an in-house tennis court. Being healthy isn’t just about exercising, it’s also about a balanced diet. This is why food served in our cafeterias at Hirschau and Wernberg uses local produce and is freshly prepared.
 

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