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Head of Market Management (m/f/nb) - Digital Market Channels

Hirschau Zentrale
Munich

Fulltime

Head of Market Management (m/f/nb) - Digital Market Channels, 1. image

Our recipe for success

We are a reliable partner who makes the sourcing of technical supplies as easy and efficient as it gets for customers. We do this with passion and innovativeness, day in day out. Our product range comprises millions of quality items, customer-centric solutions and services, and face-to-face expert advice. We are fully committed to this mission. We see change as a catalyst for opportunities, and supply customers with everything they need to successfully complete their projects. As a family-run business, operating in a sustainable way and building long-term business relationships are paramount to us. We stand for quality and reliability.

The Head of Market Management (m/f/nb) leads a team of Market Managers of our Digital Market Channels (DMC). This role is responsible for the overall strategic direction, performance and development of the team. In this role you will ensure that the team effectively leverages market intelligence, data-driven strategies and cross-functional collaboration to drive category growth, optimize profitability, and enhance Conrad's competitive position in the digital marketplace.

Your contribution to success

Team Leadership & Development: Leading, mentoring, and developing a team of three Market Managers by setting aligned goals and KPIs as well as providing coaching, feedback and performance management to them and fostering a collaborative high-performing team environment.
Strategic Oversight: Define and implement the overall market management strategy for DMCs, ensuring alignment of individual category strategies with broader business goals through monitoring market trends and competitor activities to identify and capitalize on market opportunities.
Performance Management: Tracking and reporting the team performance against established KPIs. Analyzing data to identify areas for improvement and implementing corrective actions and strategies to optimize category performance while managing P&L responsibilities for the overall DMC market management function.
Cross-Functional Collaboration: Collaborate effectively with marketing, supply chain, sales, and other departments to ensure seamless execution of market strategies, facilitating strong communication and coordination across teams to drive alignment on key initiatives and priorities.
Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of market management operations, ensuring that best practices are shared and consistently implemented across the team.
Reporting & Communication: Provide regular, comprehensive reports and updates to senior management on team performance, key market trends, and strategic initiatives, while also communicating effectively and proactively with all relevant stakeholders at all levels.

Your success factors

7+ years of experience in Category Management, Market Intelligence, or Vendor Management.
Bachelor's degree in Business, Economics, Data Analytics, Marketing, or related field.
Strong analytical skills with expertise in market research and competitor benchmarking.
Proficiency in data analysis tools (Excel, SQL, BI platforms).
Experience in financial planning, forecasting, and P&L management.
Ability to thrive in a fast-paced, data-driven environment.
Excellent communication and stakeholder management skills.

Your benefits

We Are a Great Place to Work
Our tolerant and empathic work environment enables you to help shape our company’s future, thereby giving you lots of room for personal development. Our unique company culture was officially recognised by the Great Place to Work institute.

We Improve Your Work-Life Balance
Flexitime and hybrid working arrangements as well as a special leave allowance enable you to organise your workday around your needs. And we care about your children. Our head office in Hirschau operates a child day-care centre that looks after your little ones.

We Communicate at a Peer Level
We are a family-run business. Means friendly interaction is paramount to us. And when it comes to being a trust-based horizontal organisation, around here, we practise what we preach.

We Promote Health
Which is why we offer a variety of services and activities centred around health and fitness. Regular medical checkups are top of the agenda. Moreover, for all those who like to keep fit, there is Conrad Sports Club based at our Hirschau office that provides a range of activities, coaching sessions and even an in-house tennis court. Being healthy isn’t just about exercising, it’s also about a balanced diet. This is why food served in our cafeterias at Hirschau and Wernberg uses local produce and is freshly prepared.

Diversity as a part of success
We are internationally established - English meetings are as integral to our everyday work as open-mindedness towards other cultures. We encourage creativity and innovation in our company through the exchange of different experiences and perspectives.

With initiative to success
Independent action is essential for personal development. With us, you have the flexibility and responsibility to drive your tasks forward independently and actively build your career.